Privacy Policy

This Privacy Policy is in accordance with Regulation (EU) 2016/679 (GDPR) of April 27, with reference to Articles 13 and 14.

Last updated: April 2026

1. Data Controller

Técnicas y Servicios de Ingeniería S.L.

• Tax ID (NIF): B78065638
• Address: Avda. Pío XII, 44. Torre 2 – Bajo izqda. 28016 Madrid, Spain
• Phone: +34 91 345 97 30
• Email: tsi@tsisl.es / infotsi@tsisl.es
• Website: https://tsisl.es

2. Purpose of data processing

On this website, we process personal data provided by users through contact forms or communication channels for the following purposes:

• Handling enquiries and requests: responding to technical, commercial or support requests.
• Managing commercial relationships: maintaining relationships with clients and potential clients.
• Sending commercial communications: providing information about TSI’s products, services, events or updates, provided the user has given consent.
• Website usage analysis: through analytical cookies (see Cookie Policy).

Técnicas y Servicios de Ingeniería S.L. has implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 on Data Protection and Digital Rights, and other applicable regulations, preventing loss, alteration, unauthorized access or improper processing of personal data.

3. Legal basis for processing

Técnicas y Servicios de Ingeniería S.L. processes personal data based on the following legal grounds:

• Pre-contractual or contractual measures: when the user provides data to request information, contract services, or maintain a business relationship.
• User consent: for sending commercial communications and for the use of non-essential cookies, as described in the Cookie Policy.
• Legal obligation: when processing is necessary to comply with applicable legal requirements.

The user may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

4. Categories of data processed

The personal data processed may include:

• Identification data: name and surname
• Contact data: email address, phone number
• Professional data (where applicable): company, position
• Browsing data (cookies), as detailed in the Cookie Policy

5. Data retention

Personal data will be retained for the time strictly necessary to fulfill the purposes for which they were collected.

In particular:

• Enquiries and requests: for the time necessary to respond to the user.
• Commercial relationships: while a contractual or business relationship exists.
• Commercial communications: until the user withdraws consent.

Once the purposes of processing have been fulfilled, data may be retained for the legally required periods solely to address potential liabilities.

After these periods, the data will be securely deleted using appropriate measures.

6. Data recipients

Personal data will not be disclosed to third parties unless required by law or necessary to fulfill the purposes described.

However, the following may have access to personal data:

• Public authorities, when required to comply with legal obligations.
• Service providers acting as data processors, such as IT services, hosting providers, analytics tools, technological platforms, or cloud computing services.
• Collaborators and trainers, in the context of training activities organized by the company, when necessary for their proper management.

In all cases, these third parties access the data under appropriate contractual guarantees and only for the stated purposes.

7. Processing of data on social media and use of images

Regarding the company’s presence on social media (such as LinkedIn or other platforms), please note the following:

Social media profile management
TSI maintains corporate profiles on social media platforms to inform about its activities and services.
The processing of personal data of users interacting with these profiles is governed by the privacy policies of each platform.

The exercise of data protection rights (access, rectification, erasure, etc.) will be subject to the limitations arising from the operation of each platform.

Use of images in training activities
During courses, training sessions or events organized by TSI, images (photographs or videos) may be captured for the purpose of promoting the company’s professional activities.

In such cases, TSI ensures that it has the appropriate legal basis for the use of such images, either through prior consent of the individuals concerned or through authorization from participating companies, as applicable.

In any case, individuals may request the removal of a specific image at any time through the contact channels indicated in this Privacy Policy.

8. User rights

Users may exercise the following rights:

• Right of access
• Right of rectification
• Right of erasure
• Right to object
• Right to restriction of processing
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, you may send a request to:

📧 tsi@tsisl.es

Users also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD):
https://www.aepd.es

9. Data security

TSI adopts the necessary technical and organizational measures to ensure the security, integrity and confidentiality of personal data, preventing loss, alteration, unauthorized access or misuse.

10. Links to third-party websites

This website may contain links to external websites. TSI is not responsible for the privacy policies of such websites.

11. Cookies

This website uses its own and third-party cookies. For more information, please consult our Cookie Policy.

12. Updates

This Privacy Policy may be updated due to legal or technical changes.

If you do not agree with this Privacy Policy, we recommend that you refrain from providing personal data through this website.